Refund policy

SHIPPING

→ Free shipping on all orders

→ COD charge: ₹149

→ Dispatch within 2 working days

→ Delivery in 5–7 working days

→ Tracking shared via SMS/email

RETURNS

→ Return window: 48 hours

→ Items must be unused, unworn & tagged

→ Shipping & COD charges are non-refundable

→ Return fee: ₹149

→ Wrong/missing item: Unboxing video within 24 hours

→ No reverse pickup? Self-ship via India Post Speed Post

REFUNDS

→ Prepaid refunds go to the original payment method

→ Applicable delivery/return charges are deducted

→ COD refunds are issued as VAREK Store Credit

→ Refunds are processed after quality inspection

EXCHANGE

→ Exchange fee: ₹199

→ Exchanges depend on stock availability

→ Exchanged items cannot be returned later

→ Wrong item: Unboxing video within 24 hours

→ Select your replacement after exchange approval

IMPORTANT

→ Do not accept tampered packages

→ Never share your delivery OTP before receiving the order

→ Perfume purchases are final and cannot be returned or exchanged

For more details, please refer to our FAQ or contact our support team.